You can place your orders online directly on www.dkgemssilverjewelry.comYou can complete the checkout process by either of the payment gateways – PayU, Sezzle, Razorpay, Stripe, Paypal, UPI.
You can keep a track of all your orders (recommended) or you can checkout as a guest as well.
Ordering through helpline
If you are facing issues placing an order online on the website, you can contact our helpline number for assistance. Team will help you place orders either online or in an offline model. However, orders cannot be placed in cash-on-delivery mode through the helpline.
Availability of express shipping?
Yes, express shipping is available for select pincodes in Thailand and for prepaid orders only. Please contact our helpline to get more details.
Availability of gift packaging?
We have D&K gems branded organic cotton pouches which we use for delivering the orders. There are certain paid wooden boxes as well which may be used for gift packaging. Please contact our helpline to get more details.
Possibility to include a note?
Yes, we can certainly include a handwritten note corresponding to one or many products contained in an order. You can mention the text while placing the order online on www.dkgemssilverjewelry.com against each product.
Assistance required for any of the products or checkout process?
Colors – We make sure that images are as real as possible without any special effects. But colors slightly vary on various screens (mobiles / laptops / desktops). Most creations are handmade and so they might slightly differ from the image. Natural stones might have shade differences too.
Dimensions – For most of the products, sizes will be mentioned in detail. Please refer to the size, description and material section on the product specific pages that get opened after you click on the product image. If you do not see size details or have any queries around the size, please reach out to us before confirming the order and we will help you with the exact size details at the earliest possible.
In case of any other queries, please feel free to reach out to our helpline no +66911691606 during 10 am to 10 pm and we will be glad to help you.